Your Ultimate Nepal Visa Guide
6th Oct, 2023
As of my last knowledge update , I can provide you with general information about obtaining a visa for Nepal. However, visa requirements and processes can change over time, so I recommend checking with the official website of the Embassy of Nepal or the Consulate General of Nepal in your country for the most up-to-date information. Here are some general guidelines
Table of Contents
Visa Types:
Nepal offers several types of visas for tourists and travelers, including:
a. Tourist Visa:
This visa is for tourists who plan to visit Nepal for tourism purposes.
Tourist Visa Information for Nepal
The Department of Immigration in Nepal is dedicated to simplifying the process of obtaining tourist visas for travelers. Whether you're planning to explore Nepal's breathtaking landscapes, embark on a trekking adventure, or visit friends and family, we've made it easy for you to secure the necessary visas. Below, we provide essential details about obtaining your tourist visa for Nepal.
Visa Types and Validity
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Visa on Arrival: For a quick and straightforward process, you can acquire a tourist visa upon your arrival in Nepal. During peak tourist seasons, some queues may form, so plan accordingly. However, for a smoother experience, consider obtaining your visa from Nepalese Diplomatic Missions abroad before your journey.
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If you obtain your visa from a Nepalese Diplomatic Mission, you must enter Nepal within six months from the visa issuance date. Your total stay duration will start counting from your entry date.
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Visas acquired on arrival are referred to as 'Tourist Visas' and come with multiple re-entry facilities. It's important to note that 'Tourist Visa on Arrival' is the only entry visa option for Nepal. Even if your purpose for visiting isn't strictly tourism-related, such as sightseeing, travel, mountaineering, trekking, or visiting friends and family, you should still apply for a 'Tourist Visa.' You can later change the visa category as needed by producing the required documents through the Department of Immigration.
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Visa Prior to Arrival: Some nationalities are required to acquire their visas before arriving in Nepal through nearby Diplomatic Missions (Embassies/Consulates) of the Nepal Government. These nationalities include:
- Nigeria
- Ghana
- Zimbabwe
- Swaziland
- Cameroon
- Somalia
- Liberia
- Ethiopia
- Iraq
- Palestine
- Afghanistan
- Syria
- Refugees with travel documents
Visa on Arrival Procedure at the Airport (TIA)
If you haven't obtained your visa in advance, follow these simple steps to secure your Tourist Visa on Arrival at the Tribhuvan International Airport (TIA):
Step 1:
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Fill in the 'Arrival Card.'
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Complete the online 'Tourist Visa' form (you can fill it out before your arrival on our official website - Department of Immigration - or use kiosk machines at the airport). If you complete the form on the website, you'll receive a submission receipt with a barcode; please print it and bring it with you. This receipt is valid for 15 days; after that, you'll need to fill out the form again.
Step 2:
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Make the required payment at the bank according to your visa duration (15/30/90 days).
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Retain the receipt as proof of payment.
While various payment modes are accepted at the visa fees collection counter, it's advisable to carry some cash for added convenience.
On Arrival Visa Fees at Entry Points
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15 Days: $30
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30 Days: $50
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90 Days: $125
Step 3:
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Proceed to the Immigration Desk with your online form, payment receipts, and your passport.
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Submit your documents to the immigration officer for visa processing. Your visa will be issued once the officer is satisfied.
Visa Extension Information
For tourist visa extensions:
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Minimum extension duration: 15 days
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Fee: $45 for the first 15 days, plus $3 per additional day
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Late fine (for delays less than 150 days): $5 per day
Gratis Visa (Visa for Free)
Gratis Visas are issued free of charge in the following cases:
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Children below 10 years (excluding US citizens)
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Up to 30 days for SAARC Citizens (excluding Afghanistan) visiting Nepal for the first time in a given visa year. Afghan citizens are eligible for Gratis Visa on Arrival only upon the recommendation of the Department of Immigration.
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Non-Residential Nepalese (NRN) cardholders (issued by MoFA/Nepalese diplomatic missions abroad)
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Chinese Nationals for 150 days
Visa Exemptions
Citizens from the following countries do not need an Entry Visa based on reciprocal visa waiver agreements:
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Thailand (exemption up to 90 days)
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Russian Federation (exemption up to 90 days)
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People’s Republic of China (exemption up to 30 days)
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Federal Republic of Brazil (exemption up to 90 days)
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Myanmar (exemption up to 90 days)
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Vietnam (exemption up to 90 days)
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Cambodia (exemption up to 30 days)
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Mongolia (exemption up to 90 days)
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Jordan (exemption up to 90 days)
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State of Israel (exemption up to 90 days)
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Georgia (exemption up to 90 days)
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State of Qatar (exemption up to 90 days)
Important Note: All visas, including 'Gratis' visas issued at the airport, are considered tourist visas. If you need to extend your visa or change its category, please contact the Department of Immigration. Tourist visa extensions are also available at the Immigration Office in Pokhara. For non-tourist visa extensions, please visit the Department of Immigration (if eligible) for a maximum period of one year (except for business visas).
We hope this information helps you plan your visit to Nepal conveniently. For any further inquiries or assistance, don't hesitate to reach out to the Department of Immigration. Safe travels
b. Business Visa:
Business travelers can apply for this visa to engage in business activities in Nepal.
c. Student Visa:
For individuals studying in Nepal, this visa is required.
d. Transit Visa:
Travelers in transit through Nepal may need this visa for short stays.
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e. Other Visas: There are additional visa categories, such as diplomatic, official, and non-tourist visas, for specific purposes.
Visa Duration:
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The duration of a visa can vary depending on the type of visa and your intended stay in Nepal. Tourist visas are typically issued for 15, 30, or 90 days.
Visa Fees:
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Visa fees also depend on the type and duration of the visa. Fees can be paid in various currencies, including USD, EUR, GBP, and local currency. It's advisable to check the current visa fees on the official website or with the relevant embassy/consulate.
Visa Extension:
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If you plan to stay in Nepal for a longer period than your initial visa allows, you can apply for a visa extension at the Department of Immigration in Kathmandu or other immigration offices throughout the country. The extension process may require documentation of your reason for the extension and additional fees.
Visa on Arrival:
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Nepal offers visa on arrival services at Tribhuvan International Airport in Kathmandu and several land border crossings. Visa on arrival is available for citizens of many countries, including many European and North American nations. However, it's recommended to check if your nationality is eligible for visa on arrival before your trip.
Visa Application:
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If you are not eligible for visa on arrival or prefer to obtain a visa in advance, you can apply for a Nepali visa at the Nepali embassy or consulate in your home country. Visa applications often require a completed application form, a passport-sized photo, a valid passport, and the visa fee.
Entry and Exit Requirements:
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Ensure that your passport is valid for at least six months beyond your intended departure date from Nepal. You may also need to provide proof of sufficient funds for your stay and a return ticket.
Please note that immigration policies and requirements can change, so it's essential to verify the latest information from official sources before traveling to Nepal. Additionally, the COVID-19 pandemic has had a significant impact on international travel, so make sure to check for any specific entry requirements related to health and safety.
FAQ About Nepal Visa
How many types of visa are there in Nepal?
As of my last knowledge update in September 2021, Nepal offers several types of visas to foreign nationals based on their specific purposes for visiting the country. The exact types of visas and their requirements may change over time, so it's essential to check with the official website of the Embassy of Nepal or the Consulate General of Nepal in your country for the most up-to-date information. However, here are some of the common types of visas that were available:
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Tourist Visa:
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This visa is for individuals who intend to visit Nepal for tourism or leisure purposes. It is typically issued for 15, 30, or 90 days.
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Business Visa:
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Business travelers who plan to engage in business-related activities in Nepal can apply for this type of visa. The duration of a business visa may vary.
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Student Visa: Students who have been accepted into educational institutions in Nepal can apply for a student visa. The duration of this visa is typically based on the length of the course of study.
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Transit Visa:
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Travelers who are transiting through Nepal on their way to another destination may require a transit visa. This visa allows for a short stay in Nepal while in transit.
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Non-Tourist Visas: Nepal may offer various non-tourist visas for specific purposes such as volunteer work, religious activities, research, and more. These visas are issued based on the nature of the intended visit and may have specific requirements.
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Diplomatic and Official Visas:
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Diplomats and officials representing foreign governments can apply for diplomatic and official visas, respectively, when visiting Nepal for official duties.
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Other Specialized Visas: Depending on the specific circumstances of your visit, there may be specialized visa categories, such as journalist visas, mountaineering permits, and dependent visas.
The duration and requirements for each type of visa can vary, and visa fees may also differ depending on the type and duration of the visa. Additionally, the availability and eligibility criteria for certain visas, especially during the COVID-19 pandemic, may have changed. Always check with the relevant Nepali authorities or the nearest Nepali embassy or consulate for the most current visa information and requirements before planning your trip.
As of my knowledge, Nepal offers several types of visas to foreign nationals based on their specific purposes for visiting the country. The exact types of visas and their requirements may change over time, so it's essential to check with the official website of the Embassy of Nepal or the Consulate General of Nepal in your country for the most up-to-date information. However, here are some of the common types of visas that were available:
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Tourist Visa: This visa is for individuals who intend to visit Nepal for tourism or leisure purposes. It is typically issued for 15, 30, or 90 days.
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Business Visa: Business travelers who plan to engage in business-related activities in Nepal can apply for this type of visa. The duration of a business visa may vary.
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Student Visa: Students who have been accepted into educational institutions in Nepal can apply for a student visa. The duration of this visa is typically based on the length of the course of study.
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Transit Visa: Travelers who are transiting through Nepal on their way to another destination may require a transit visa. This visa allows for a short stay in Nepal while in transit.
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Non-Tourist Visas: Nepal may offer various non-tourist visas for specific purposes such as volunteer work, religious activities, research, and more. These visas are issued based on the nature of the intended visit and may have specific requirements.
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Diplomatic and Official Visas: Diplomats and officials representing foreign governments can apply for diplomatic and official visas, respectively, when visiting Nepal for official duties.
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Other Specialized Visas: Depending on the specific circumstances of your visit, there may be specialized visa categories, such as journalist visas, mountaineering permits, and dependent visas.
The duration and requirements for each type of visa can vary, and visa fees may also differ depending on the type and duration of the visa. Additionally, the availability and eligibility criteria for certain visas, especially during the COVID-19 pandemic, may have changed. Always check with the relevant Nepali authorities or the nearest Nepali embassy or consulate for the most current visa information and requirements before planning your trip.
How much is the visa fee for Nepal?
As of my last knowledge update in September 2021, the visa fees for Nepal varied depending on the type of visa, the duration of stay, and the nationality of the applicant. The fees were typically payable in various currencies, including USD, EUR, GBP, and local currency (Nepalese Rupees). Keep in mind that visa fees can change over time, so it's crucial to verify the current fees from official sources, such as the website of the Embassy of Nepal or the Consulate General of Nepal in your country or the website of the Department of Immigration of Nepal.
Here are some approximate visa fees for Nepal as of my last update:
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Tourist Visa:
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15 Days: USD 30
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30 Days: USD 50
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90 Days: USD 125
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(Multiple Entry Tourist Visa (valid for 15, 30, or 90 days):
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USD 25 additional to the above fees for each duration
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Transit Visa (for 3 days): USD 5
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Business Visa:
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1 Month: USD 30
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3 Months: USD 80
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6 Months: USD 200
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1 Year: USD 300
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Student Visa:
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Varies depending on the duration of the course of study
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Non-Tourist Visas (such as work, research, or volunteer visas):
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The fees may vary based on the specific type and duration of the visa.
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Diplomatic and Official Visas:
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Generally issued without fees for diplomats and officials on official missions.
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Please note that visa fees and policies may have changed since my last update, and they can also vary based on your nationality. Always check the most current visa fees and requirements from official sources before applying for a visa to Nepal. Additionally, during the COVID-19 pandemic, there may have been temporary changes in visa policies, so it's essential to stay informed about any special requirements related to health and safety when traveling to Nepal.
How can I check my visa status in Nepal?
As of my last knowledge update in September 2021, you could check your visa status in Nepal by visiting the official website of the Department of Immigration of Nepal. They provide an online visa inquiry system that allows you to check the status of your visa application or extension. Here's how you can do it:
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Visit the official website of the Department of Immigration of Nepal: http://www.nepalimmigration.gov.np/
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Look for a section or link related to "Online Visa Inquiry" or "Check Visa Status." This section is usually found on the website's homepage.
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Click on the "Online Visa Inquiry" or "Check Visa Status" link.
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You may be required to enter information such as your visa application or extension reference number, passport number, and other relevant details.
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After entering the required information, click the "Submit" or "Check Status" button.
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The system should then provide you with the current status of your visa application or extension. This status may include whether your visa has been approved, the duration of your visa, and other relevant details.
Please note that the online visa inquiry system and its user interface may change over time, so it's essential to navigate the Department of Immigration's official website and follow the instructions provided on the website for checking your visa status. Additionally, if you have any specific questions or concerns about your visa status, you can contact the Department of Immigration directly through the contact information provided on their website or visit their office in Nepal for assistance.
Keep in mind that visa policies and procedures can change, so it's advisable to verify the current process and requirements for checking your visa status in Nepal at the time of your application or inquiry.
WHO issues visa in Nepal?
In Nepal, the Department of Immigration under the Ministry of Home Affairs is responsible for issuing visas to foreign nationals. The Department of Immigration handles visa applications, extensions, and related matters for travelers coming to Nepal. If you are applying for a visa or have questions about your visa status in Nepal, you can contact the Department of Immigration directly or visit their official website for information and guidance.
Here are the contact details for the Department of Immigration in Nepal:
Department of Immigration, Nepal
Address: Kalikasthan, Kathmandu, Nepal
Website: http://www.nepalimmigration.gov.np/
Please note that visa policies and procedures can change, so it's essential to verify the most up-to-date information and requirements on the official website of the Department of Immigration or through other official channels before applying for a visa or inquiring about visa-related matters in Nepal.
What is the maximum visa for Nepal?
As of my last knowledge update in September 2021, the maximum duration for a tourist visa for Nepal was 90 days. This means that tourists could typically stay in Nepal for a maximum of 90 consecutive days on a single tourist visa.
It's important to note that visa policies and regulations can change over time, and they may vary based on the type of visa and the nationality of the traveler. Therefore, I recommend checking with the official website of the Department of Immigration of Nepal or the nearest Nepali embassy or consulate for the most up-to-date information on visa durations and any recent changes in visa policies.
If you plan to stay in Nepal for an extended period beyond the initial 90-day visa, you may explore options for visa extensions, which could allow you to legally remain in Nepal for a longer duration. Visa extension requirements and processes can also be obtained from the Department of Immigration or the relevant authorities in Nepal.
As of my last knowledge update in September 2021, Nepal offered tourist visas with different durations of validity. The validity of a Nepal tourist visa could range from 15 days to 90 days, depending on your choice and the fee you paid. Here are some common durations for Nepal tourist visas:
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15 Days Tourist Visa: This visa allowed you to stay in Nepal for up to 15 days from the date of entry.
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30 Days Tourist Visa: This visa allowed you to stay in Nepal for up to 30 days from the date of entry.
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90 Days Tourist Visa: This visa allowed you to stay in Nepal for up to 90 days from the date of entry.
Please note that these durations were for tourist visas, and other types of visas, such as student visas and business visas, could have different durations based on the purpose of your visit.
The validity of a visa starts from the date of entry into Nepal. If you plan to stay longer than the initial visa duration, you could apply for a visa extension at the Department of Immigration in Kathmandu or other immigration offices within Nepal.
However, visa policies and regulations can change over time, so it's essential to verify the current visa options, durations, and requirements from official sources, such as the website of the Department of Immigration of Nepal or the nearest Nepali embassy or consulate, before planning your trip.
How much is 1 month visa in Nepal?
As of my last knowledge update, the cost of a 1-month tourist visa for Nepal varied depending on your nationality. Here are the approximate visa fees for a 1-month tourist visa as of that time:
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For Indian citizens: A 1-month tourist visa for Indian citizens was typically issued free of charge upon arrival at the designated entry points in Nepal, such as airports and land border crossings.
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For citizens of other countries: The fee for a 1-month tourist visa for citizens of countries other than India varied. The standard fee was USD 50 for a 1-month tourist visa.
Please note that visa fees can change over time, and the fees may vary based on your nationality. Additionally, during the COVID-19 pandemic, there may have been temporary changes in visa policies and fees. Therefore, it's essential to verify the current visa fees and requirements from official sources, such as the website of the Department of Immigration of Nepal or the nearest Nepali embassy or consulate, before traveling to Nepal.
Frequently Asked Questions (FAQs) - Working Visa in Nepal
If you're considering working in Nepal and need information about obtaining a working visa, you may find the following frequently asked questions helpful:
1. What is a Working Visa in Nepal?
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A working visa, also known as an employment visa, allows foreign nationals to legally work in Nepal for a specified period.
2. Who is eligible for a Working Visa in Nepal?
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Foreign nationals who have secured employment in Nepal with a registered Nepalese company or organization are typically eligible for a working visa.
3. How do I apply for a Working Visa in Nepal?
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You will need to apply for a working visa through the Department of Immigration in Nepal. The sponsoring company or organization often assists with the application process.
4. What are the key documents required for a Working Visa application?
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Commonly required documents include:
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A valid passport with at least six months of validity.
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A letter of employment or a contract from the Nepalese employer.
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A visa application form.
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Passport-sized photographs.
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Proof of payment for visa fees.
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Any additional documents as requested by the immigration authorities.
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5. What is the duration of a Working Visa in Nepal?
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The initial duration of a working visa is typically for one year, with the option to extend it in Nepal, if necessary.
6. Can I change my job while on a Working Visa in Nepal?
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Changing jobs while on a working visa may require obtaining a new visa with the sponsorship of your new employer. It's essential to follow the proper procedures to remain compliant with Nepalese immigration regulations.
7. Is there a quota or limit on the number of working visas issued in Nepal?
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Nepal may have specific quotas or restrictions on working visas for certain industries or nationalities. It's advisable to check with the Department of Immigration or your employer for the latest information.
8. Can I bring my family with me on a Working Visa in Nepal?
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Some working visas in Nepal may allow for dependent visas, which permit family members to accompany you. Check with the immigration authorities or your employer to understand the eligibility criteria and application process for dependent visas.
9. How long does it take to process a Working Visa application?
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The processing time for a working visa application can vary depending on various factors, including the completeness of your application, the workload of the immigration office, and any additional requirements. It's recommended to apply well in advance of your intended start date.
10. What happens if my Working Visa expires? -
Working in Nepal after your visa has expired is illegal and may result in fines, deportation, or other legal consequences. If you wish to continue working, you must extend your visa or apply for a new one before your current visa expires.
11. Can I apply for permanent residency in Nepal through a Working Visa? -
Typically, working visas in Nepal do not directly lead to permanent residency. Nepal has separate criteria and procedures for permanent residency applications, which may have specific eligibility requirements.
12. Where can I get more information about Working Visas in Nepal? -
For detailed information and the most up-to-date requirements, you can contact the Department of Immigration in Nepal or seek guidance from your prospective employer.
Please note that immigration policies and procedures can change, so it's crucial to stay informed and consult with relevant authorities or legal experts for the latest information on working visas in Nepal.
Visa Extension, Conversion and Transfer in nepal
In Nepal, if you need to extend, convert, or transfer your visa, you can do so by following the appropriate procedures outlined by the Department of Immigration. Here's an overview of each process:
1. Visa Extension:
If you need to extend your stay in Nepal beyond the original duration of your visa, you can apply for a visa extension. The steps to extend your visa typically involve the following:
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Visit the Immigration Office: Go to the nearest Immigration Office or the Department of Immigration in Kathmandu to submit your visa extension application.
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Required Documents: You will typically need your passport, visa extension application form, a passport-sized photograph, and the required fee.
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Processing Time: Visa extension processing times may vary, but it's advisable to apply well before your current visa expires to avoid any issues.
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Visa Extension Fee: The fee for visa extensions depends on the type and duration of the visa you are extending. Make sure to inquire about the current fees at the Immigration Office.
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Interview or Documentation: Depending on the type of visa and the circumstances, you may need to provide additional documentation or attend an interview.
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Approval: Once your application is approved, you will receive an extended visa allowing you to stay in Nepal for the specified duration.
2. Visa Conversion:
If you are in Nepal on one type of visa but wish to change your visa category for a different purpose (e.g., changing from a tourist visa to a student visa), you need to go through a visa conversion process. Here's how it generally works:
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Prepare Required Documents: Collect the necessary documents based on the new visa category you are applying for.
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Visit Immigration Office: Go to the Immigration Office in Kathmandu or the nearest regional office to submit your application for visa conversion.
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Processing Time and Fees: Processing times and fees for visa conversion can vary depending on the type of visa you are applying for. Inquire about the specific requirements at the Immigration Office.
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Interview or Documentation: You may be required to provide additional documents or attend an interview, especially if you are changing to a long-term or specialized visa category.
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Approval: Once your application is approved, you will receive a new visa reflecting the updated visa category.
3. Visa Transfer:
If you are in Nepal and wish to transfer from one sponsor to another (e.g., changing your employer), you need to apply for a visa transfer. The steps often involve the following:
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Notify Your Current Sponsor: Inform your current visa sponsor (e.g., your employer) of your intention to transfer your visa.
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Prepare Required Documents: Collect the necessary documents related to your new sponsor and the purpose of your stay.
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Visit Immigration Office: Visit the Immigration Office or the nearest regional office to initiate the visa transfer process.
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Processing Time and Fees: Inquire about the processing times and fees for visa transfers, as they can vary.
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Interview or Documentation: Depending on the circumstances, you may be required to provide additional documents or attend an interview.
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Approval: Once your application is approved, your visa sponsor will be updated, and you will receive a visa reflecting the transfer.
Please note that visa-related processes and requirements can change over time, so it's essential to verify the most up-to-date information and procedures with the Department of Immigration in Nepal or through their official website. Additionally, it's advisable to consult with legal experts or immigration consultants for specific guidance on your visa extension, conversion, or transfer.
Nepalese Diplomatic Mission
Nepalese Diplomatic Missions, also known as Nepalese Embassies and Consulates, are official representations of Nepal in foreign countries. These missions play a crucial role in promoting Nepal's interests and maintaining diplomatic relations with other nations. Here's what you need to know about Nepalese Diplomatic Missions:
Embassies vs. Consulates:
Nepalese Embassies are typically located in the capital cities of foreign countries. They serve as the primary diplomatic representation of Nepal and handle a wide range of diplomatic functions.
Nepalese Consulates, on the other hand, are located in various cities within foreign countries. They often provide consular services to Nepalese citizens, including visa issuance, passport services, and assistance in emergencies.
Functions of Nepalese Diplomatic Missions:
Promoting diplomatic relations: Nepalese Diplomatic Missions work to strengthen Nepal's diplomatic ties with the host country.
Consular services: Providing services to Nepalese citizens abroad, such as passport issuance, visa facilitation, and assistance during emergencies.
Visa services: Issuing visas to foreign nationals who wish to visit Nepal for various purposes, such as tourism, business, study, or work.
Cultural and educational promotion: Promoting Nepalese culture, facilitating educational exchanges, and fostering people-to-people connections between Nepal and the host country.
Trade and economic promotion: Promoting trade, investment, and economic cooperation between Nepal and the host country.
Visa Services:
Nepalese Diplomatic Missions play a crucial role in the issuance of visas to foreign nationals who intend to visit Nepal. Travelers can often apply for various types of visas, such as tourist visas, business visas, student visas, and more, through these missions.
Passport Services:
Nepalese citizens living abroad can often obtain passport-related services, including passport renewals and replacements, through Nepalese Consulates.
Cultural Events and Promotion:
Diplomatic Missions frequently organize cultural events, exhibitions, and seminars to promote Nepalese culture, heritage, and traditions in the host country.
Emergency Assistance:
Nepalese citizens facing emergencies while abroad can seek assistance from Nepalese Diplomatic Missions, such as during accidents, natural disasters, or legal issues.
Trade and Economic Relations:
Diplomatic Missions work to enhance trade and economic relations between Nepal and the host country by facilitating business contacts and promoting investment opportunities.
Information and Outreach:
Nepalese Diplomatic Missions disseminate information about Nepal's policies, regulations, and opportunities for collaboration to individuals, businesses, and organizations in the host country.
To find the specific location and contact information of a Nepalese Diplomatic Mission in a particular country, you can visit the official website of the Embassy or Consulate of Nepal in that country or contact Nepal's Ministry of Foreign Affairs for the latest details. Please note that the services provided and contact information may vary between different missions.
User
Department of Immigration contact office in nepal
the Department of Immigration in Nepal has its main office in Kathmandu. Please note that contact information may change over time, so it's advisable to verify the current details through their official website or other reliable sources. Here is the contact information for the Department of Immigration in Nepal based on my last update:
Department of Immigration, Nepal (Main Office)
Address: Department of Immigration Kalikasthan, Dillibazar Kathmandu, Nepal
Phone: +977-1- 4429659 / 4429660 / 4438862 / 4438868
Fax: +977-1- 4433934
Email: mail@nepalimmigration.gov.np
Website: Department of Immigration, Nepal
Please double-check the contact information on their official website or contact them directly for the most up-to-date information, including office hours and any additional regional or branch offices that may exist.